More support, More Time, More Money
Hassle-free telephone support for your business, so you can focus on doing what you do best.
Our Team Can Help Support With:
Simple Call
Handling
More Productivity & Less Hassle
Creating the right impression
Admin & Quote Support
We’ve got this! Let your customers know they are valued and supported
Customer and supplier contact and communication is so important to your business, but dealing with the high volume of phone calls throughout the day can be a major time drain.
This can result in lost time and money. There is nothing more distracting than your phone constantly ringing when you are trying to get a job done.
At True Potential Tradies we have a trained team of friendly, Australian-based customer service representatives, who are able to help you when and where you need it the most.
Under our system you choose what calls you answer, and we take care of the rest. Our fast call handling service means that your customers can connect with a team member straight away. If a matter requires urgent attention, we will follow your pre-established instructions to notify you.
Our Tradie support plans are flexible, budget friendly, and customised to your requirements. Importantly, you will have the peace of mind of knowing you’ll never miss an important call again.
Meet Brady and hear his experience with True Potential Tradies
“At first I wasn’t sure how valuable this service would be, but within a couple of days I felt so much more relaxed!
Before I used TPS I spent hours a week on telephone calls that weren’t necessary, and often had to spend part of my day calling back missed numbers that often turned out to be a waste of time.
Now I just relax, my calls are answered in a professional way using my business name, and anything urgent is sent to me as a text message.
They take care of the non urgent things or email me through a message to pick up when I have time. Every call is recorded and put onto a spreadsheet so I can see everything I need to without wasting my time on unnecessary calls.
I can turn it on and off whenever I need to and I always get the option to answer the call if I want to.
The best thing about their service is the price, their flexibility and their willingness to help. My customers and trade partners love it because the phone always gets answered and I always get the message.
I recommend any tradie give them a try. They set me up for a week for free and I’ve never looked back.
Brady Keep – New Start Building and Construction “
Our Team is Ready to Support you Across Key Areas
Simple Call Handling
Taking calls at work can be a major drain on your daily schedule and takes away from the important things in your business.
Quotes and customer enquiries need to be dealt with professionally and quickly, and missed calls can result in lost business opportunities.
Let our friendly Australian-based call handling service make sure no calls are missed, and all opportunities are followed through. Our team takes the information you need, and gives you peace of mind to get on with the job.
You’ll never miss a call again, and you decide which calls you take or pass to our team. Whoever it is, you can be assured they’ll receive the same professional service.
Need a break at the weekends or on holiday? Simply hit the divert button and know that your business is being looked after. Don’t worry, we will still let you know if anything needs your urgent attention!
More Productivity & Less Hassle
Productivity is important to your business success and ongoing phone calls throughout your day can slow you down.
When new customer’s phone you, our call handling service will politely run them through a list of questions designed to give a great first impression, and fully understand the work required. That way you can focus on giving them a great quote.
We record all call information and prioritise them for you. Dealing with the non urgent matters and enquiries, while making you immediately aware when things need your attention. At the end of the day, all the calls are logged and recorded for you to check in with, in your own time.
Experience fewer hassles at work and create more time freedom by using True Potential Tradie
Creating the Right Impression
A professional call handling service not only helps you stay organised, it gives a great impression to new customers and fellow trades and suppliers.
Winning more business is all about maximising your opportunities. It is not always possible or convenient as a Tradie to take a call. Allow us at True Potential Tradies to be in the right place, at the right time, to answer your calls and support you.
You can trust you are working with a dedicated team that understands your business, represents you professionally and provides great value for money.
Admin & Quote Support
Based on your instructions, we can assist with virtual customer service, courtesy calls, bookings, email monitoring, bookkeeping, estimates and quotes, or arrange a Tradie call-back time to discuss a more involved request.
We can pre-qualify quote inquiries taking relevant information about budget, timeframes, plot size, stage of planning and other predetermined information needed. We can liaise with your contractors, suppliers, and trade connections.
Our packages are adjustable as we understand seasonal customer demand. True Potential Tradies phone service saves you money, and is more flexible than hiring a receptionist.
Let’s have a chat to see how True Potential Tradies can get your business moving forward
For more information about how we can help you, let’s have a chat. All of our phone support plans are customised to your business needs and you can mix and match services, and switch them on and off at will. See how it could work for you. Book now to have a quick chat.