Virtual Reception Services
At True Potential Sales, our Customer Care services, including Call Answering and Phone Answering, are designed to help you attract and retain more business effectively.
We are driven by a team of Australian-based, switched-on, and strategically minded professionals, including virtual receptionists and experts in business call answering services, who deliver results unmatched by traditional “call-centre” providers.
Run by Jenny White and Chris Hull, two sales professionals with over 30 years’ combined experience. Our aim is to make sales and customer care more genuine, one conversation at a time.
Not every business has the luxury of a full customer service team, but when things get busy, that’s precisely what you need. Our Virtual Receptionists and Call Answering Service step in to support businesses and organizations by proactively reaching out to their customers with essential messages or managing their inbound phone lines. We strive to facilitate more meaningful conversations within our clients’ consumer channels, ensuring a seamless experience for the customer.
Our comprehensive customer care services have become a vital extension of operations for organizations within Aged Care, Financial Services, IT Support Services and Building and Construction. We enable our clients to focus on their core services, providing peace of mind that their inbound and outbound customer service is in capable hands.
WHAT CAN True Potential OFFER?
- Virtual Reception and Call Answering Services
- Outbound Customer Services Campaigns
- Customer Surveys and Client Engagement
- Emergency Response (When you just need to get a message out quickly!)
We take pride in not being just another telemarketing factory. Our team comprises Australian-based customer service professionals, each with a minimum of 5 years’ experience in customer care. We conduct extensive training to ensure they are fully versed in your business and industry, equipped to address every customer concern or request effectively.
With our Virtual Receptionists and Call Answering Service, your business gains seamless communication channels. Whether it’s inbound inquiries or outbound campaigns, our Phone Answering Service ensures every call is handled professionally.
If your business aims to enhance its customer service expertise, reach out today to discover how our expert team at True Potential can provide the support you need, precisely where you need it.
Looking for a high-performing sales team (minus the stress of hiring and managing more people)?
