Frequently Asked Questions
Want to know more about True Potential and how we can boost your customer service and sales? See our FAQs section below.
We understand each business has unique individual needs, so we like to start with a conversation so we can get to know you. 100% free 0% obligation. Depending on whether you’re looking for sales training or sales outsourcing services, we come up with a tailored plan that takes into account:
- Your business: we look at your existing processes, how you like to sell and how your customers like to be sold to.
- Your goals: what do you want to achieve? What are your ideal outcomes?
- Your budget: are you looking to test the waters or jump right into a call campaign? We can work around your budget.
Some sales outsourcing companies will guarantee instant results, promising to 10X your pipeline in 30 days! We don’t make these promises. But we do understand you’re keen to begin to see some results.
a sales campaign, we don’t look at sales figures and revenue as a measure of success. We put in place other KPIs that will tell us how well the campaign is going, such as connections with decision makers, appointments booked, proposals sent. Then around the three month mark, you should start to see the revenue flowing on from this activity.
Of course! This is the best way to increase sales and revenue fast and it’s your insurance policy to keep sales being generated for your business long into the future. We highly recommend it!
This is a common concern that many of our clients have before working with us. We spend a lot of time in the planning phase, getting to know your business inside out and back-to-front. From your products and services, to your sales processes, all the way down to how you say hello to your customers.
We also make sure our team completely understands your offering and has the technical know-how to sell your product or service with confidence. We will never “guess” or make up an answer and will always seek your advice on more complex questions or concerns.
We work with business of all sizes including:
- Small businesses
- Start ups
- Large multi-nationals
This is not a telemarketing factory. We only hire Australian-based sales professionals with a minimum of 5 years’ sales experience. And we run extensive training to make sure they’re completely across your business and industry and have the technical know-how to sell your product with confidence.
We love when our clients get to know the people working on their campaigns and we’re happy to facilitate introductions.
No, there is no lock-in contract. However, it’s important to understand that sales campaigns don’t work overnight (and be wary of people who tell you otherwise!). We recommend letting a campaign run for 3-6 months to let it reach its full potential, but the length is completely up to you.
